Incidents | Dronetag Incidents reported on status page for Dronetag https://status.dronetag.app/ https://d1lppblt9t2x15.cloudfront.net/logos/f8c8c9ae9169a1b9a1193376c5062207.png Incidents | Dronetag https://status.dronetag.app/ en Degraded performance of some of our services https://status.dronetag.app/incident/606357 Fri, 20 Jun 2025 14:00:00 -0000 https://status.dronetag.app/incident/606357#88978ccf2e1e9f049122fb70b78c4c28f390f4f1af65f04a34ec7a84c7873c45 We successfully eliminated the most significant latency issues. We remain vigilant and continuously enhance our monitoring and improvement processes. Degraded performance of some of our services https://status.dronetag.app/incident/606357 Fri, 20 Jun 2025 14:00:00 -0000 https://status.dronetag.app/incident/606357#88978ccf2e1e9f049122fb70b78c4c28f390f4f1af65f04a34ec7a84c7873c45 We successfully eliminated the most significant latency issues. We remain vigilant and continuously enhance our monitoring and improvement processes. Degraded performance of some of our services https://status.dronetag.app/incident/606357 Fri, 20 Jun 2025 14:00:00 -0000 https://status.dronetag.app/incident/606357#88978ccf2e1e9f049122fb70b78c4c28f390f4f1af65f04a34ec7a84c7873c45 We successfully eliminated the most significant latency issues. We remain vigilant and continuously enhance our monitoring and improvement processes. Degraded performance of some of our services https://status.dronetag.app/incident/606357 Fri, 20 Jun 2025 11:50:00 -0000 https://status.dronetag.app/incident/606357#e688c99f276195e6cad883706be55970d3d1aef25a6fac852928db67962dff5a While we have been updating our services to the latest version and introducing new features to our platform, we have observed that some of our services have experienced delayed reactions and increased latencies. Occasionally, brief outages lasting a few seconds have also occurred. Rest assured, our platform remains operational, and no data has been lost. However, we have noticed a decline in performance. We are actively working to resolve this issue and restore our platform’s full functionality. Degraded performance of some of our services https://status.dronetag.app/incident/606357 Fri, 20 Jun 2025 11:50:00 -0000 https://status.dronetag.app/incident/606357#e688c99f276195e6cad883706be55970d3d1aef25a6fac852928db67962dff5a While we have been updating our services to the latest version and introducing new features to our platform, we have observed that some of our services have experienced delayed reactions and increased latencies. Occasionally, brief outages lasting a few seconds have also occurred. Rest assured, our platform remains operational, and no data has been lost. However, we have noticed a decline in performance. We are actively working to resolve this issue and restore our platform’s full functionality. Ingestion services for NRI and DRI receivers disrupted https://status.dronetag.app/incident/599652 Mon, 09 Jun 2025 19:12:00 -0000 https://status.dronetag.app/incident/599652#8cd1dbae854d989a9af9b0e8e0fc39dc7b5d94346ecf346fca0572705b80b7e8 We have determined that not all customers were impacted, with some customers not experiencing any effects at all. Ingestion services for NRI and DRI receivers disrupted https://status.dronetag.app/incident/599652 Mon, 09 Jun 2025 18:29:00 -0000 https://status.dronetag.app/incident/599652#00818fd7a5a64d4e4cdf21e041f49a1527bafbf13bc23ef597a6bdb66b54dd28 The identified issue has been successfully resolved. We maintain ongoing monitoring, but all device functionalities should have been restored. Ingestion services for NRI and DRI receivers disrupted https://status.dronetag.app/incident/599652 Mon, 09 Jun 2025 16:45:00 -0000 https://status.dronetag.app/incident/599652#87065caea1621f9dd50920c7067664f0121f89811a35ee7e47585bd22c7c0dfd We are experiencing difficulties in receiving data from Network Remote ID (NRI) and Direct Remote ID (DRI) receiver devices. Certain Dronetag Mini and Dronetag RIDER devices may fail to transmit data and authorize upon initialization. We are currently investigating the matter. Detection Duplications for Some RID Receivers https://status.dronetag.app/incident/551953 Sat, 26 Apr 2025 10:59:00 -0000 https://status.dronetag.app/incident/551953#f1690b49f8107df4ea9f184f21161b2ebc28d076a8a68002d583340409cecfaf All duplications in the detection history have been reconciled, and affected users should now have their detection history fully restored and working properly. Detection Duplications for Some RID Receivers https://status.dronetag.app/incident/551953 Fri, 25 Apr 2025 23:42:00 -0000 https://status.dronetag.app/incident/551953#50f9919df7a94d0ea4428ae507b797fce28c47a193414c5fdd730fed97fe6708 The issue was caused by an error in how incoming RID data was assigned, preventing messages from being properly grouped together. As a result, the detection history showed tens or even hundreds of duplicate entries instead of just a few. We recognize that this made the detection data effectively unusable, and we sincerely apologize. This issue has now been fully resolved for all new detections and should no longer occur. Duplicate entries from before the fix will be cleaned up throughout Saturday, as the correction process requires some time to catch up. Detection Duplications for Some RID Receivers https://status.dronetag.app/incident/551953 Fri, 25 Apr 2025 15:25:00 -0000 https://status.dronetag.app/incident/551953#f0cd4e6f337a570480a6c737a4ff141ed6ff71fa133714c8bebd7b51bf31f776 We’ve identified an issue affecting some users of our RID receivers, resulting in unusually high amounts of detection duplications. Our investigation indicates that this impacts only users with multiple receivers operating in the same location and detecting the same RID aircraft. We are actively working on a fix and will provide updates as we make progress. RID Receivers Traffic Endpoint Malfunction https://status.dronetag.app/incident/546409 Wed, 16 Apr 2025 12:02:00 -0000 https://status.dronetag.app/incident/546409#af4066e7f32b70c839a630db7fc381ca30a13eb59197c1e8234206fc5317dacc Resolution: The issue was identified and mitigated by 12:00 GMT on 16 April 2025. The DRI traffic endpoint has since resumed normal operation, and we have verified that all relevant services are now functioning as expected. RID Receivers Traffic Endpoint Malfunction https://status.dronetag.app/incident/546409 Tue, 15 Apr 2025 23:00:00 -0000 https://status.dronetag.app/incident/546409#4f73ee3b2b5c8023d85055a3522b3fc6e4f012697903b48b57275f761aef67e8 We experienced a period of degraded performance affecting our product's data ingestion pipeline, specifically impacting the DRI traffic endpoint. During the incident window, a subset of inbound data was not successfully received by the system, resulting in potential partial data loss. Network Remote ID data was not affected by this incident. These data streams continued to flow and be processed without interruption. The integrity, availability, and completeness of Network Remote ID data have been fully preserved throughout the incident period. Impact: Between 15 April 2025 at around 17:00 GMT and 16 April 2025 at 12:00 GMT, some data transmitted to the DRI traffic endpoint may not have been ingested or persisted as expected. This may have led to data gaps or inconsistencies for customers utilizing this endpoint during the affected timeframe. We sincerely apologize for any inconvenience this incident may have caused and thank you for your continued trust in our service. Live Service API recovered https://status.dronetag.app/ Sun, 06 Apr 2025 00:25:46 +0000 https://status.dronetag.app/#898de0cc6f23b4e44fee44bf28e34f62ee65d3c5e918847322d342fc4a0787a8 Live Service API recovered Live Service API went down https://status.dronetag.app/ Sun, 06 Apr 2025 00:22:40 +0000 https://status.dronetag.app/#898de0cc6f23b4e44fee44bf28e34f62ee65d3c5e918847322d342fc4a0787a8 Live Service API went down Real-time data features degradation https://status.dronetag.app/incident/532641 Sat, 22 Mar 2025 09:26:00 -0000 https://status.dronetag.app/incident/532641#7513c766c92a4dae9ebf724b57de9ea17593694f23b1283204a608c07974523f Issue was resolved. Real-time data features degradation https://status.dronetag.app/incident/532641 Fri, 21 Mar 2025 23:01:00 -0000 https://status.dronetag.app/incident/532641#a85b0094ff6c2b03b6e1394d3aaf38924cbef6e094f311e7521c011b26416f36 Our real-time data features experienced significant delays. Fortunately, there were no data loss, all data were processed later at once. Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/524285 Fri, 14 Mar 2025 09:10:05 +0000 https://status.dronetag.app/incident/524285#09f48dab72f32c54ed5e38f2730ce4e77db70d80b90991eb3983ef21d3695ce0 Maintenance completed Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/524285 Fri, 14 Mar 2025 09:10:05 -0000 https://status.dronetag.app/incident/524285#71f57b904dda3af1b7058db14c9ec435612974385613566cb531e767d9557d37 The Dronetag Cloud Platform will be unavailable on Friday morning (GMT+1) for planned maintenance and internal upgrades. The downtime is expected to last up to 1 hour, though we anticipate a much shorter interruption (hopefully under 20 minutes). Thank you for your understanding. Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/524285 Fri, 14 Mar 2025 09:10:05 +0000 https://status.dronetag.app/incident/524285#09f48dab72f32c54ed5e38f2730ce4e77db70d80b90991eb3983ef21d3695ce0 Maintenance completed Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/524285 Fri, 14 Mar 2025 09:10:05 -0000 https://status.dronetag.app/incident/524285#71f57b904dda3af1b7058db14c9ec435612974385613566cb531e767d9557d37 The Dronetag Cloud Platform will be unavailable on Friday morning (GMT+1) for planned maintenance and internal upgrades. The downtime is expected to last up to 1 hour, though we anticipate a much shorter interruption (hopefully under 20 minutes). Thank you for your understanding. Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/524285 Fri, 14 Mar 2025 09:00:50 -0000 https://status.dronetag.app/incident/524285#71f57b904dda3af1b7058db14c9ec435612974385613566cb531e767d9557d37 The Dronetag Cloud Platform will be unavailable on Friday morning (GMT+1) for planned maintenance and internal upgrades. The downtime is expected to last up to 1 hour, though we anticipate a much shorter interruption (hopefully under 20 minutes). Thank you for your understanding. Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/524285 Fri, 14 Mar 2025 09:00:50 -0000 https://status.dronetag.app/incident/524285#71f57b904dda3af1b7058db14c9ec435612974385613566cb531e767d9557d37 The Dronetag Cloud Platform will be unavailable on Friday morning (GMT+1) for planned maintenance and internal upgrades. The downtime is expected to last up to 1 hour, though we anticipate a much shorter interruption (hopefully under 20 minutes). Thank you for your understanding. Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/498587 Wed, 22 Jan 2025 09:00:19 +0000 https://status.dronetag.app/incident/498587#89bc199011f5aa809054540006810c5c921781366c046ab1008e59ed519c8fe5 Maintenance completed Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/498587 Wed, 22 Jan 2025 09:00:19 +0000 https://status.dronetag.app/incident/498587#89bc199011f5aa809054540006810c5c921781366c046ab1008e59ed519c8fe5 Maintenance completed Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/498587 Wed, 22 Jan 2025 08:00:19 -0000 https://status.dronetag.app/incident/498587#6bf573d2ef261d5697be77d37dc09fc3980a76f7c1d6baabfd9da5b72efce6a2 The Dronetag Cloud Platform will be unavailable on Wednesday morning for planned maintenance and internal upgrades. The downtime is expected to last up to 1 hour, though we anticipate a much shorter interruption. Thank you for your understanding. Planned Maintenance for Internal Upgrades https://status.dronetag.app/incident/498587 Wed, 22 Jan 2025 08:00:19 -0000 https://status.dronetag.app/incident/498587#6bf573d2ef261d5697be77d37dc09fc3980a76f7c1d6baabfd9da5b72efce6a2 The Dronetag Cloud Platform will be unavailable on Wednesday morning for planned maintenance and internal upgrades. The downtime is expected to last up to 1 hour, though we anticipate a much shorter interruption. Thank you for your understanding. Network Remote ID functionalities downtime https://status.dronetag.app/incident/472367 Wed, 04 Dec 2024 18:48:00 -0000 https://status.dronetag.app/incident/472367#b364939c18190d2866027ac2d383fd719c6b1cfbfba9828a66a67f5b43a256db We have resolved the issues, Network Remote ID functionalities continue to work as previously. Network Remote ID functionalities downtime https://status.dronetag.app/incident/472367 Wed, 04 Dec 2024 18:16:00 -0000 https://status.dronetag.app/incident/472367#041fe0903c2105309650e3b3517e8b5bb005986f15ad8f4abb58b3c629fd83fd We have encountered a downtime of our Network Remote ID services, rendering Network Remote ID capabilities temporarily unavailable. We are working on restoring the functionalitites. We apologize for the inconvienences. User accounts unavailable while upgrading the platform https://status.dronetag.app/incident/435611 Fri, 27 Sep 2024 11:34:00 -0000 https://status.dronetag.app/incident/435611#67325eba1f33843d40ce8cc65f043c6cfc64a69b2106a186aa5e05de9f67df9e Login issues has been resolved, thank you for your patience. User accounts unavailable while upgrading the platform https://status.dronetag.app/incident/435611 Fri, 27 Sep 2024 11:07:00 -0000 https://status.dronetag.app/incident/435611#e49bc3df4187a4410cbf1eb40b58ff282225f77130d4b2e6f914949a53ee8b24 Currently, the issue affects only a very small percentage of users, but we are keeping the status in "degraded" until we resolve the issues fully for everyone. Planned upgrade of Dronetag Cloud Platform https://status.dronetag.app/incident/434067 Fri, 27 Sep 2024 08:45:00 +0000 https://status.dronetag.app/incident/434067#3382ae77174decde702142306b64d1e87e8f71db31942fc24896d3fdd741fa3b Maintenance completed Planned upgrade of Dronetag Cloud Platform https://status.dronetag.app/incident/434067 Fri, 27 Sep 2024 08:45:00 +0000 https://status.dronetag.app/incident/434067#3382ae77174decde702142306b64d1e87e8f71db31942fc24896d3fdd741fa3b Maintenance completed User accounts unavailable while upgrading the platform https://status.dronetag.app/incident/435611 Fri, 27 Sep 2024 08:01:00 -0000 https://status.dronetag.app/incident/435611#198924688e753a08c718b7c34f79578eb359d6594faf83c39668dbdb29372507 Our platform is undergoing the planned maintenance. While we didn't experience any downtime, as a side effect, some of the users can have trouble with signing in to their accounts in our apps. We are working hard on fixing this issue. Planned upgrade of Dronetag Cloud Platform https://status.dronetag.app/incident/434067 Fri, 27 Sep 2024 07:00:00 -0000 https://status.dronetag.app/incident/434067#cdede21fe557f786050ae0e634c3318e5f9377bee7c69c80110df5c26aa3defa Dronetag Cloud Platform will receive a significant update and will require a short downtime to perform the necessary operations to initialize new services and features. Planned upgrade of Dronetag Cloud Platform https://status.dronetag.app/incident/434067 Fri, 27 Sep 2024 07:00:00 -0000 https://status.dronetag.app/incident/434067#cdede21fe557f786050ae0e634c3318e5f9377bee7c69c80110df5c26aa3defa Dronetag Cloud Platform will receive a significant update and will require a short downtime to perform the necessary operations to initialize new services and features. Inability to create new flights https://status.dronetag.app/incident/427784 Wed, 11 Sep 2024 18:14:00 -0000 https://status.dronetag.app/incident/427784#402f1fe80a0a5978ceec051a4e998619b626173c00138996cdb146dd19311520 We have deployed a fix to mitigate this issue. We continue to monitor the situation. Inability to create new flights https://status.dronetag.app/incident/427784 Wed, 11 Sep 2024 13:35:00 -0000 https://status.dronetag.app/incident/427784#d5e449ece265779adbb5572e0a11b46e75733017693561c832098d96c760daee We have noticed that some of our users experienced inability to create new flights due to 3rd-party service outage. This affected our Network Remote ID devices and in-app features related to flight planning and management. Partial outage of some API features https://status.dronetag.app/incident/391411 Sun, 30 Jun 2024 07:00:00 -0000 https://status.dronetag.app/incident/391411#5d545438931d440b7bbed6633e6b1d3004246d07ddfbfc3c6e3a9ebe3a262b0f The issues has been resolved Partial outage of some API features https://status.dronetag.app/incident/391411 Sun, 30 Jun 2024 07:00:00 -0000 https://status.dronetag.app/incident/391411#5d545438931d440b7bbed6633e6b1d3004246d07ddfbfc3c6e3a9ebe3a262b0f The issues has been resolved Partial outage of some API features https://status.dronetag.app/incident/391411 Sun, 30 Jun 2024 00:19:00 -0000 https://status.dronetag.app/incident/391411#83911fbc76cd718320b28d95804106a84e34f76253558da62694c27de1a2d86a Some parts of our API has been affected by a system error and were unavailable for a period of time. We are currently working on a fix. Partial outage of some API features https://status.dronetag.app/incident/391411 Sun, 30 Jun 2024 00:19:00 -0000 https://status.dronetag.app/incident/391411#83911fbc76cd718320b28d95804106a84e34f76253558da62694c27de1a2d86a Some parts of our API has been affected by a system error and were unavailable for a period of time. We are currently working on a fix. Partial outage of some of the features https://status.dronetag.app/incident/371949 Mon, 20 May 2024 06:44:00 -0000 https://status.dronetag.app/incident/371949#3b4a091dae762483d250995361ce3adb103dd2792c3a27e3340efc04aff5c660 The issues has been resolved. Partial outage of some of the features https://status.dronetag.app/incident/371949 Sun, 19 May 2024 22:30:00 -0000 https://status.dronetag.app/incident/371949#78ccdc0b499126a2a9e6585d154dd6d6edfcfc86202a20833f25ec785ad3d706 Some parts of our API has been affected by a system error and were unavailable for a period of time. We are currently working on a fix. Maintenance of underlying systems https://status.dronetag.app/incident/371623 Sun, 19 May 2024 11:38:00 +0000 https://status.dronetag.app/incident/371623#a1cdc58ba5b97a8f06ef9def723dad66573e4d4a2b424dd0b7e9277227c72792 Maintenance completed Maintenance of underlying systems https://status.dronetag.app/incident/371623 Sun, 19 May 2024 11:38:00 +0000 https://status.dronetag.app/incident/371623#a1cdc58ba5b97a8f06ef9def723dad66573e4d4a2b424dd0b7e9277227c72792 Maintenance completed Maintenance of underlying systems https://status.dronetag.app/incident/371623 Sun, 19 May 2024 11:30:00 -0000 https://status.dronetag.app/incident/371623#a9434b8e55f329359a0938cc18dd61a501a82d27e0418d63078bbbfafda99d27 Our platform can be partially unstable while we upgrade our underlying systems to bring better security. Maintenance of underlying systems https://status.dronetag.app/incident/371623 Sun, 19 May 2024 11:30:00 -0000 https://status.dronetag.app/incident/371623#a9434b8e55f329359a0938cc18dd61a501a82d27e0418d63078bbbfafda99d27 Our platform can be partially unstable while we upgrade our underlying systems to bring better security. Planned short maintenance downtime https://status.dronetag.app/incident/326138 Mon, 19 Feb 2024 08:57:31 +0000 https://status.dronetag.app/incident/326138#f694cdcbde3a0fb441c4779c8b7bf91afa00d7b00d28475f39d32c57db5120ec Maintenance completed Planned short maintenance downtime https://status.dronetag.app/incident/326138 Mon, 19 Feb 2024 08:57:31 -0000 https://status.dronetag.app/incident/326138#eaa513246c7fc8a2deab6cd738eaf35f4442e14cddd07e5c59dfbeb49f8af817 We'll be upgrading our infrastructure to bring important security patches, for which we expect a short downtime, about 10-20 minutes. At this time, some services will have limited functionality. NRI features should be not affected, but client apps and API access can be limited. Planned short maintenance downtime https://status.dronetag.app/incident/326138 Mon, 19 Feb 2024 08:30:00 -0000 https://status.dronetag.app/incident/326138#eaa513246c7fc8a2deab6cd738eaf35f4442e14cddd07e5c59dfbeb49f8af817 We'll be upgrading our infrastructure to bring important security patches, for which we expect a short downtime, about 10-20 minutes. At this time, some services will have limited functionality. NRI features should be not affected, but client apps and API access can be limited. Outage of Network Remote ID Services https://status.dronetag.app/incident/324005 Thu, 08 Feb 2024 07:49:00 -0000 https://status.dronetag.app/incident/324005#1b70ad4986f4cac0d8e3682ba004b25764479556ea310c1413c8f4515ab3bdb1 Issues were resolved, all functionalities were restored. Outage of Network Remote ID Services https://status.dronetag.app/incident/324005 Thu, 08 Feb 2024 00:06:00 -0000 https://status.dronetag.app/incident/324005#d7813d2457b3c78b91a4efef72b79a7ca206c9c8bcd57e93113898d56f746fe9 Our cloud platform suffered a downtime of NRI services. Other functionalities of our cloud platform were unaffected. We're sorry for the inconvenience. Planned short maintenance of Dronetag Cloud Platform https://status.dronetag.app/incident/275292 Sat, 28 Oct 2023 08:00:00 +0000 https://status.dronetag.app/incident/275292#1a1211d8a7f0a3b0df52eaaa8c5a11a2af7dd77fb95de4896936d291b30062e4 Maintenance completed Planned short maintenance of Dronetag Cloud Platform https://status.dronetag.app/incident/275292 Sat, 28 Oct 2023 08:00:00 +0000 https://status.dronetag.app/incident/275292#1a1211d8a7f0a3b0df52eaaa8c5a11a2af7dd77fb95de4896936d291b30062e4 Maintenance completed Planned short maintenance of Dronetag Cloud Platform https://status.dronetag.app/incident/275292 Sat, 28 Oct 2023 07:30:00 -0000 https://status.dronetag.app/incident/275292#714e2e705b8dc583580f32e240870fceeab5ac1af5d64a60e2d5a2db8e74f1e1 We'll be upgrading our infrastructure to bring important security patches, for which we expect a short downtime, about 5-10 minutes. At this time, all services will have limited functionality. Planned short maintenance of Dronetag Cloud Platform https://status.dronetag.app/incident/275292 Sat, 28 Oct 2023 07:30:00 -0000 https://status.dronetag.app/incident/275292#714e2e705b8dc583580f32e240870fceeab5ac1af5d64a60e2d5a2db8e74f1e1 We'll be upgrading our infrastructure to bring important security patches, for which we expect a short downtime, about 5-10 minutes. At this time, all services will have limited functionality. Outage of Network Remote ID services https://status.dronetag.app/incident/258667 Wed, 13 Sep 2023 08:45:00 -0000 https://status.dronetag.app/incident/258667#6c9d405cf76481fbfdb7951b02cbc03ebcf0757a25c5f970df1937c936902ba1 We have restored the functionality of our systems. Outage of Network Remote ID services https://status.dronetag.app/incident/258667 Wed, 13 Sep 2023 08:45:00 -0000 https://status.dronetag.app/incident/258667#6c9d405cf76481fbfdb7951b02cbc03ebcf0757a25c5f970df1937c936902ba1 We have restored the functionality of our systems. Outage of Network Remote ID services https://status.dronetag.app/incident/258667 Wed, 13 Sep 2023 06:00:00 -0000 https://status.dronetag.app/incident/258667#a636e4c9a8369a63edeeed28bedb8e51fff83d35de7ba5ac709bad15b75ac0cc We're currently facing an outage of our services. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 03:01:30 +0000 https://status.dronetag.app/incident/224553#60f2d9878a4b6b7548b773686257225f157c957df93d607232a0f13ef7243cd3 Maintenance completed Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 03:01:30 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 03:01:30 +0000 https://status.dronetag.app/incident/224553#60f2d9878a4b6b7548b773686257225f157c957df93d607232a0f13ef7243cd3 Maintenance completed Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 03:01:30 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 02:50:00 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 02:50:00 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 02:17:59 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 02:17:59 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 02:00:00 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Platform-wide architecture maintenance https://status.dronetag.app/incident/224553 Wed, 28 Jun 2023 02:00:00 -0000 https://status.dronetag.app/incident/224553#a0176d6178b1be6f458d7b9e1497f6f7abcc98d67589b430511a95cd72c9b868 We'll be having planned maintenance of our cloud platform architecture scheduled on Wednesday. During the 2-hour maintenance window there may be often service distruptions and if any flights are performed during this time window, we cannot guarantee they will be correctly stored in your flight logs. Degraded functionality or NRI services https://status.dronetag.app/incident/223758 Fri, 23 Jun 2023 07:31:00 -0000 https://status.dronetag.app/incident/223758#7570c7dd0c5dbedc6ab0abf80c9d893e8dcef30e64dc0fe82764b5055d00e03d All functionalities were restored. Degraded functionality or NRI services https://status.dronetag.app/incident/223758 Fri, 23 Jun 2023 06:00:00 -0000 https://status.dronetag.app/incident/223758#2dbd6614ff96c3908da75edb1e00a59de895a18e0c338134328b0c878cc6d337 We've noticed there are issues with authentication on some of our NRI devices. Affected devices will show "Generic error" when trying to authenticate. Degraded functionality of real-time services https://status.dronetag.app/incident/199702 Mon, 24 Apr 2023 06:15:00 -0000 https://status.dronetag.app/incident/199702#30db3099268feb4ba2520e034d56683f00d6e0be329571b5631509d613f0d58d We have identified and resolved the cause of the issue. Services are now functioning normally. Degraded functionality of real-time services https://status.dronetag.app/incident/199702 Sun, 23 Apr 2023 23:00:00 -0000 https://status.dronetag.app/incident/199702#a22ad99d93cf9eee63056b58538af8293c20e800232d2e027d6fe09139cd560c Our real-time services appear to have issues. This is affecting creating flights, receiving data from our devices, and showing devices status, when using Network Remote ID. Degraded performance of our services https://status.dronetag.app/incident/188374 Sun, 26 Mar 2023 07:00:00 -0000 https://status.dronetag.app/incident/188374#0a6a6ec7cb13383b9c037aa3aa0656648ef6505f87b0be6e5f2ed828960587bf We've continued to smooth out multiple small issues over the course of the weekend. Services should be fully operational and stable without any more issues. Degraded performance of our services https://status.dronetag.app/incident/188374 Sun, 26 Mar 2023 07:00:00 -0000 https://status.dronetag.app/incident/188374#0a6a6ec7cb13383b9c037aa3aa0656648ef6505f87b0be6e5f2ed828960587bf We've continued to smooth out multiple small issues over the course of the weekend. Services should be fully operational and stable without any more issues. Degraded performance of our services https://status.dronetag.app/incident/188374 Fri, 24 Mar 2023 21:45:00 -0000 https://status.dronetag.app/incident/188374#8488ac05fad6b7db9e454c2bd367a39a1238bfaaa4f437ffda360129da68f5d8 We've resolved the most critical issues which prevented creating new flights for short amounts of time, during the day. Degraded performance of our services https://status.dronetag.app/incident/188374 Fri, 24 Mar 2023 21:45:00 -0000 https://status.dronetag.app/incident/188374#8488ac05fad6b7db9e454c2bd367a39a1238bfaaa4f437ffda360129da68f5d8 We've resolved the most critical issues which prevented creating new flights for short amounts of time, during the day. Degraded performance of our services https://status.dronetag.app/incident/188374 Thu, 23 Mar 2023 15:55:00 -0000 https://status.dronetag.app/incident/188374#e6ccf2fe484400b695509d497791a804cd82136538a5623d3697dea86c95f86b We’d like to apologize for the degraded performance of our server that has affected creating and finishing flights when using Network Remote ID and our apps. It affected our services multiple times a day for short time intervals, usually disrupting the service around 2-3 times for around 15-30 minutes. We apologize for any inconvenience caused by the degraded performance. Degraded performance of our services https://status.dronetag.app/incident/188374 Thu, 23 Mar 2023 15:55:00 -0000 https://status.dronetag.app/incident/188374#e6ccf2fe484400b695509d497791a804cd82136538a5623d3697dea86c95f86b We’d like to apologize for the degraded performance of our server that has affected creating and finishing flights when using Network Remote ID and our apps. It affected our services multiple times a day for short time intervals, usually disrupting the service around 2-3 times for around 15-30 minutes. We apologize for any inconvenience caused by the degraded performance. Degraded performance of our services https://status.dronetag.app/incident/190202 Fri, 17 Mar 2023 12:40:00 -0000 https://status.dronetag.app/incident/190202#d95714640ed990a14dd57bc81a02608fd6d2a1697af941330403d6be5f938bf6 We've resolved the issues. Degraded performance of our services https://status.dronetag.app/incident/190202 Fri, 17 Mar 2023 12:17:00 -0000 https://status.dronetag.app/incident/190202#72ebcf2212ebb9579c9c2b2de14e02d3c893c03b2c10fd56f6312a2bebb9bdf6 Main API service suffered high traffic loads, creating flights and using our apps might be affected. Degraded performance of our services https://status.dronetag.app/incident/190202 Thu, 16 Mar 2023 20:00:00 -0000 https://status.dronetag.app/incident/190202#7ff522e059011cf208f0c50a34520942532de2f27ce8d8a7e4b8c647c6deda02 We're continuing to monitor the issues. Degraded performance of our services https://status.dronetag.app/incident/190202 Thu, 16 Mar 2023 17:02:00 -0000 https://status.dronetag.app/incident/190202#30704d173eed42b591677b5052f2d417cf1c62861ee63d0ef9d9eacb775c05d3 We're noticing slower response times of some of our services. Database operating system upgrade https://status.dronetag.app/incident/69476 Sun, 06 Feb 2022 01:30:00 +0000 https://status.dronetag.app/incident/69476#797bf3ea72e0778b6e86204f311cd57c40ecfb1404f34eb6437383cf14f927a0 Maintenance completed Database operating system upgrade https://status.dronetag.app/incident/69476 Sun, 06 Feb 2022 01:30:00 +0000 https://status.dronetag.app/incident/69476#797bf3ea72e0778b6e86204f311cd57c40ecfb1404f34eb6437383cf14f927a0 Maintenance completed Database operating system upgrade https://status.dronetag.app/incident/69476 Sun, 06 Feb 2022 01:00:00 -0000 https://status.dronetag.app/incident/69476#4c21d5586200cb35446d248ac472ae627b0466ba6d6d359b793fdf5f2f4d9449 We'll be updating our database, which might cause some slowness or short outages of our service. Database operating system upgrade https://status.dronetag.app/incident/69476 Sun, 06 Feb 2022 01:00:00 -0000 https://status.dronetag.app/incident/69476#4c21d5586200cb35446d248ac472ae627b0466ba6d6d359b793fdf5f2f4d9449 We'll be updating our database, which might cause some slowness or short outages of our service. Minor upgrade of Live Service API https://status.dronetag.app/incident/65639 Mon, 10 Jan 2022 17:15:00 +0000 https://status.dronetag.app/incident/65639#e1cba977f396658a57dbb25c3c9f776eb2254f3870a143474ff9c4bc19e2a5ab Maintenance completed Minor upgrade of Live Service API https://status.dronetag.app/incident/65639 Mon, 10 Jan 2022 17:00:00 -0000 https://status.dronetag.app/incident/65639#cb3a464444f92daabb77ffa0c75cb5fc7c81795fc6c1b3ed02ecd1ad7cab7703 We'll be deploying a minor update to Live Service, and we expect some trouble on the way.